Australian Medical CPD Standard Pty Ltd

Privacy Policy

This Privacy Policy sets out the manner in which Australian Medical CPD Standard Pty Ltd (ACN 666 320 903) (‘we’, ‘our’, ‘us’) collect, use, disclose, share, and protect the Personal Information of persons who access and use our Website (‘the Website’). This Privacy Policy applies to all employees, contractors, volunteers, members, applicants, or members of the public (‘you’, ‘your’) who provide information to Australian Medical CPD Standard Pty Ltd.

Personal Information means any information that may identify you, or by which your identity might be reasonably determined. The information you provide us may include, amongst other things, your name, address, email address, phone number, areas of interest, financial and payment details, Australian qualification, AHPRA registration number and employer.

Adherence to the Australian Privacy Principles

Although we are not bound by the Privacy Act 1988 (Cth) (‘the Privacy Act’), we adhere to the Australian Privacy Principles (APPs) as far as practicable and are committed to respecting your privacy and protecting your Personal Information.

By voluntarily supplying us with your Personal Information you acknowledge that it will be processed in accordance with this Privacy Policy.

Collection of Personal Information

The purpose for which we collect Personal Information is to provide you with the best service experience possible on the Website and for our internal business purposes that form part of normal business practices. Some provision of Personal Information is optional. However, if you do not provide us with certain types of Personal Information, you may be unable to enjoy the full functionality of our Website.

In summary:

  1. We may collect and store Personal Information you provide directly to us in order to deliver our services, such as your name, email address, contact information, areas of interest, and financial/payment details, when you register as a member/applicant on the Website.
  2. We may also collect non-Personal Information, such as your IP address, browser type, and device information, for analytical purposes and to improve the functionality of the Website.
  3. Automatic: we use cookies (small text files stored on your devices that provide us with information such as your internet protocol (IP) address, server information, internet service provider, and information on how you interact with the Website) and other services that allow us to understand how you use our online media. This information is not linked to you personally.
  4. We use third party tools (such as google analytics) which track and measure user interaction and provide data to help improve our products and services. This link will provide you with more information about how Google uses data when you use our partners’ sites or apps.
  5. If you opt-out of third-party tracking technologies or elect to prevent the use of cookies, this may result in the loss of the Website functionality, restrict your use of the Website or delay, or affect the way in which the Website operates.

Access and correction of Personal Information

  1. You may request access to your Personal Information, and we will respond to your request within a reasonable time. We reserve the right to charge an administration fee to cover the costs of responding to your request, for example, where Personal Information is held in storage.
  2. You may ask us to correct your Personal Information and we encourage you to contact us to keep it accurate and up to date.
  3. If required by law or where the information may relate to existing or anticipated legal proceedings, we may deny your request for access to your Personal Information. We will respond to your request, setting out the reasons for our refusal in writing.

Use of Personal Information:

  1. We will only use your information for the purposes for which it was collected (‘the primary purpose’) or a purpose related to that primary purpose if it would reasonably be expected by you or where we have explicitly obtained your consent.
  2. We will use your Personal Information to facilitate your membership, provide access to member-only features, and process payments for services or products you request.
  3. We may also use your Personal Information to communicate with you, respond to inquiries or requests, and send you important updates or promotional materials related to our services.

Disclosure of Personal Information:

  1. We will not disclose your Personal Information to third parties without your consent, except to provide you with our services or where it is required or authorised by or under an Australian law or a court/tribunal order.
  2. We may share your Personal Information with trusted third-party service providers who assist us in operating the Website, processing payments, delivering requested services, managing and enhancing our customer database, assess your interest in our services, conduct customer research or satisfaction surveys, send marketing information to you on our behalf or other purposes related to previously mentioned. These third parties are bound by confidentiality obligations and are prohibited from using your Personal Information for any other purpose.
  3. We do not disclose or store Personal Information overseas. However, our trusted third-party service providers may store your personal Information overseas.
  4. In the event that we sell our business, or engage in a transfer, merger, restructure or change of control or other similar transactions, customer information (containing Personal Information) is generally one of the business assets that forms part of the transaction. Your Personal Information may be subject to such a transfer. In the unlikely event of insolvency, Personal Information may be transferred to a trustee or debtor in possession and then to a subsequent purchaser.

Direct Marketing

  1. We may send you direct marketing emails and information about products and services that we consider may be of interest to you. To receive direct marketing, you may choose to ‘opt in’ which provides your consent to receiving such information.
  2. Our communications will only be sent via email and in accordance with applicable marketing laws, such as the Spam Act 2003 (Cth). If, at any time, you would like to stop receiving these promotional emails, you may contact our Privacy Officer at or in writing at:

Privacy Officer

Australian Medical CPD Standard Pty Ltd

903/50 Clarence Street,

Sydney, 2000, NSW

  1. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt-out of receiving emails or promotions from us, we still may send you email about your account, your account or any Services you have requested or received from us, or for other customer service purposes. We do not provide your Personal Information to other organisations for the purposes of direct marketing.
  2. If you receive communications from us that you believe have been sent to you other than in accordance with this Privacy Policy, or in breach of any law, please contact our Privacy Officer.

Data Security:

  1. We will take reasonable steps to protect your Personal Information from misuse, loss, unauthorised access and modification or disclosure. We use commercially reasonable physical, technical, and administrative measures to protect Personal Information that we hold, including, where appropriate, password protection, encryption, and SSL to protect our Site.
  2. Despite taking appropriate measures to protect your Personal Information used and collected by us, please be aware that no data security measures can guarantee 100% security all the time. We cannot guarantee the security of any information transmitted to us via the internet and such transmission is at your risk.
  3. If we no longer require the use of your Personal Information, we will take reasonable steps to destroy or permanently de-identify it.

Retention of Personal Information:

  1. We will retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Policy or as required by law.
  2. If you wish to have your Personal Information removed from our records, please contact our Privacy officer.


When you communicate with us, we collect information such as your contact details (email address or phone number). We may also engage third party services that provide us with information about how you interact with some communications we distribute. You can elect to not receive communications from us by contacting our Privacy Officer at or in writing at:

Privacy Officer

Australian Medical CPD Standard Pty Ltd

903/50 Clarence Street,

Sydney, 2000, NSW

Third-Party Links:

Our Website may contain links to third-party Websites or services. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review the privacy policies of those Websites before providing any Personal Information.

Updates to the Privacy Policy:

  1. We reserve the right to update or modify this Privacy Policy at any time without prior notice. The revised Policy will be effective as of the date it is posted on the Website. Your continued use of the Website after any changes indicates your acceptance of the revised Policy.
  2. If we make any changes to this Privacy Policy that materially affect our practices with regard to the Personal Information, we have previously collected from you, we will endeavour to provide you with notice in advance of such change by highlighting the change on the Site, or where practical, by emailing our stakeholders. This Policy is current as of 24 July 2023.

Contact Information:

If you have any questions, concerns, or requests regarding this Policy or the handling of your Personal Information, please contact us at or in writing at:

Privacy Officer

Australian Medical CPD Standard Pty Ltd

903/50 Clarence Street,

Sydney, 2000, NSW


If you are concerned that we have not complied with your legal rights or the applicable privacy laws, contact our Privacy Officer in the first instance. Please contact our Privacy Officer (contact details above) with a thorough description of your concerns and a response will be provided within a reasonable period. All complaints must be in writing.

When processing a complaint, we will require you to provide us with information to confirm your identity before processing a request related to information we may hold about you.

We expect our procedures will deal fairly and promptly with your complaint. However, if you remain dissatisfied, you can also contact the Office of the Australian Information Commissioner as follows:

Director of Compliance

Office of the Australian Information Commissioner

GPO Box 5218

Sydney NSW 2001

For more information on privacy see the Australian Information Commissioner’s Website.

By accessing and using our Website, you consent to the collection, use, and disclosure of your Personal Information as described in this Privacy Policy.


Ready to start your accreditation application?